25TH ANNIVERSARY SALE! | UP TO 50% OFF!

FREE SHIPPING WITH USPS ON ALL ORDERS!

30 DAY MONEY BACK GUARANTEE!

6. Payment Policy

Last updated: August 22, 2026

At Claire & Laurel New York, we aim to provide a simple, secure and transparent checkout experience.

Accepted payment methods

We accept the payment methods displayed as available during checkout.

Depending on availability, these may include:

  1. Credit cards

  2. Debit cards

  3. Apple Pay

  4. Google Pay

  5. Shop Pay

  6. Other secure payment methods displayed at checkout

The availability of specific payment methods may depend on your location, device and the payment services supported by our checkout provider.

Secure checkout

Payments are processed through secure third party payment providers.

Claire & Laurel New York does not directly store complete credit card or debit card details.

Payment information may be processed by Shopify and other authorized payment service providers in accordance with their applicable security and privacy practices.

Payment authorization

By placing an order, you confirm that:

  1. The payment information you provide is accurate and complete

  2. You are authorized to use the selected payment method

  3. You authorize the applicable payment provider to process the amount shown at checkout

If your payment cannot be authorized or is declined, your order may not be processed.

Payment verification

For security and fraud prevention purposes, some transactions may be subject to additional verification.

We reserve the right to request additional information where reasonably necessary to verify a transaction.

An order may be delayed, refused or cancelled if we reasonably believe that:

  1. Payment information is incorrect

  2. The transaction is unauthorized

  3. Fraudulent activity may be involved

  4. Additional verification cannot be completed

  5. The payment provider declines or reverses the transaction

If an order is cancelled after payment has been successfully collected, any applicable refund will be processed to the original payment method.

Currency

Prices are displayed in the currency shown on our website at the time of purchase.

The final amount charged will be shown during checkout before you complete your purchase.

If your bank, card issuer or payment provider converts the transaction into another currency, it may apply its own exchange rate or currency conversion fee.

Any such fees charged by your bank, card issuer or payment provider are outside the control of Claire & Laurel New York.

Taxes

Applicable taxes may be calculated and displayed during checkout where required.

The amount of tax charged may depend on factors such as your shipping destination and applicable tax requirements.

The final amount payable will be displayed before you complete your purchase.

Charges

By completing your purchase, you authorize the applicable payment provider to charge the total amount displayed at checkout.

Your bank or card statement may display the merchant or payment processor information associated with your transaction.

If you do not recognize a charge related to an order, please contact us before initiating a payment dispute so that we can review the transaction with you.

Payment issues

If you experience difficulty completing a payment, please:

  1. Confirm that your payment details are correct

  2. Confirm that your billing information matches the information held by your bank or card provider

  3. Confirm that sufficient funds or credit are available

  4. Contact your bank or payment provider if the transaction continues to be declined

You may also contact us at:

info@clairelaurelnewyork.com

Refunds

Approved refunds are generally issued to the original payment method used for the order.

The time required for a refund to appear in your account depends on your bank, card issuer or payment provider.

Please review our Returns and Refund Policy for further information regarding refund eligibility and processing.

Fraud prevention

We may use fraud detection tools and payment verification systems to protect our customers and business.

We reserve the right to refuse or cancel transactions that we reasonably believe may be fraudulent, unauthorized or otherwise suspicious.

Nothing in this policy limits any rights you may have under applicable federal, state or local law.

Contact us

For questions about payments, charges or payment related issues, contact us at:

Claire & Laurel New York

Email: info@clairelaurelnewyork.com

Website: clairelaurelnewyork.com